Polycom Poly Edge E500 Series

It’s time for a desk phone that makes hybrid work easy. The Poly Edge E500 Series with twelve-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Our most versatile phones to date, the Poly Edge E500 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.

• 12-line keys supporting up to 48 lines, features, and contacts.
• Integrated Bluetooth® 5.0 for mobile phone or headset pairing (E550).
• Poly NoiseBlockAI and Poly Acoustic Fence technologies.
• Signature Poly HD voice and bass-frequency-enhancing speaker design.
• Large 5” color IPS LCD display.

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SpecificationsPoly Edge E500Poly Edge E550
Lines/ Feature Keys12-line keys supporting up to 48-line key assignments for lines, contacts, and features supported with pagination
4-context-sensitive “soft” keys
4-way navigation key cluster with center “Select” key
Volume +/- control keys
Speakerphone select key
User Interface FeaturesColor 5″ IPS LCD primary display (800×480 pixel resolution)
WebKit-based browser
NFC Support
N/AInegrated Bluetooth 5.0
Audio FeaturesPoly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
Individual volume settings with visual feedback for each audio path
Network and ProvisioningSIP Protocol Support
IETF SIP (RFC 3261 and companion RFCs)
QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
PowerBuilt-in-auto sensing IEEE 802.3af Power over Ethernet (Class 4) 13W (Max)
External Universal AC/DC Adapter 48VDC @ 0.52(25W) – power supply unit (PSU) sold seperately
Operating ConditionsTemperature: 0 to 40°C (+32 to 104° F)
Relative humidity: 5% to 95% (non-condensing)
Storage Temperature-40 to +70° C (-40 to +160° F)
Comes withConsole with Microban® Antimicrobial protection
Handset with Microban® Antimicrobial protection
Handset cord
Network (LAN) cable – CAT 5E
Setup Sheet
Dimensions (L x W x D)256 x 338 x 88mm (10″ x 13.3″ x 3.5″)
Weight (With product, accessories, and documents)1.08kg (2.4 lbs)